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One Good Question with Susan Patrick: How can we Build Trust in Our Education System?

Susan Patrick

This is the second interview with Susan Patrick for the series “One Good Question.”  These interviews provide answers to my One Good Question and uncover new questions about education’s impact on the future.

“In what ways do our investments in education reveal our beliefs about the next generation’s role in the world?”

There’s a big difference in how you would fund the education system if you were building for the longer term – you would invest in building capacity and trust.  We need to take a very honest look at our investments.  If people and relationships matter, we need to be building our own sense of inquiry.  That’s not at odds with innovation investments.  We should be about innovation with equity.   That way, we can change our own perspectives while we build new solutions.The debate about top-down reform vs. bottom-up innovation is tied to the same trust issues.  In Finland, they made an effort to go towards a trust based model and it meant investing in educator capacity so that the systems trust educators to make the best decisions in real-time.  If we don’t start investing in trust, we can’t get anywhere.

“When US educators visit other countries, we tend to look for silver bullet programs from the highest-performing countries.  What are we missing in that search?”

During my Eisenhower Fellowship, I was able to meet with teams from OECD and UNESCO that gave me great perspective.  UNESCO has just published an Education 2030 outlook presenting their global education development agenda that looks at the whole child.  Their goals are broad enough to include developing nations who aren’t yet educating 100% of their population.  When we read through the goals and indicators, the US could learn a lot from having our current narrow focus on academics.  Our current education structure is not going to lead us to provide a better society.  Are we even intending to build a better society for the future?  We’re not asking the big questions.  We’re asking if students can read and do math on grade level in grades 3-8. In Canada, they ask if a student has yet met or exceeded expectations.  If not, what are we doing to get them there?  You don’t just keep moving and allow our kids to have gaps.The UNESCO report specifies measures about access to quality education. Is there gender equality?  Is there equity? They define equity as:

Equity in education is the means to achieving equality. It intends to provide the best opportunities for all students to achieve their full potential and act to address instances of disadvantage which restrict educational achievement.  It involves special treatment/action taken to reverse the historical and social disadvantages that prevent learners from accessing and benefiting from education on equal grounds.  Equity measures are not fair per se but are implemented to ensure fairness and equality of outcome. (UNESCO 2015)

Across the global landscape of education systems, there is a diversity of governance from top-down to bottom-up regarding system control, school autonomy and self-regulation and how this impacts processes and policies for quality assurance, evaluation and assessments.  It is important to realize the top-down and bottom-up dynamics are often a function of levels of trust combined with transparency for data and doing what is best for all kids. In the US, let’s face it, our policy conversations around equity are driven by a historical trend of a massive achievement gap.  Said another way, there is a huge lack of trust from the federal government toward states, from states to districts and even down to schools and classrooms.  We ask, “How do we trust that we’re advancing equity in our schools?”

However, when you start to think about what we need to do to advance a world-class education for all students and broaden the definition of student success – you hit a wall in coherent policy that would align to better practices.  There’s so much mistrust in the system given our history of providing inequalities across the education system, it is inequitable. In recognizing that our education system isn’t based on trust, therefore, perhaps we need to focus on what our ultimate goals and values for our education systems should be and then backward engineer how we get there, how we hold all parties accountable and how we could actually build trust in a future state.  We need to consider future-focused approaches that work to build trust, transparency, greater accountability and build capacity for continuous improvement.  We do need to assure comparability in testing to tell us whether we have been providing an equitable education.  It’s just right now, this lack of trust is creating a false dichotomy of limited approaches to a future-focused education system.  We’re defaulting that the only test that we trust is criterion-referenced standardized tests.We need to take a deep look at the implications that systems of assessments mean for the rest of the system.  It seems that we’re only willing to trust education outcomes based on a standardized test, that we commit to locking students into age-based cohorts, and that we focus primarily on the delivery of content.  What would be the long-term implications for creating better transparency, more frequent inquiry approaches on what is working best for both adults and children?  Are there different ways to evaluate student work and determine whether students are building knowledge, broader skills and competencies they need for future success?  Can we consider a range of future goals and backward map alternative approaches?  All assessments don’t have to be norm-referenced.  This is a familiar conversation with education experts globally.  I’m afraid we’re not having that conversation in the US.

That’s what’s so interesting to me about iNACOL’s work.  It’s global and focuses on future states for educators and practitioners designing new models using the research on how students learn best.  We listen to practitioners working on next generation designs and then ask, is our policy aligned with actually doing what’s best for kids?  What if you could set a vision for a profile of high school graduates that would ensure success?  What goals would you want for redefining what students need to know and be able to do?  And, how would you then approach aligning the systems of policy and practice with what’s right for kids?  The new federal Every Student Succeeds Act (ESSA) law gives states the flexibility to come up with new definitions of students’ success.  States can now use multiple measures — and still report data transparently. This is a really important time to engage in deep conversations between states and communities, families, local leaders and educators around what would we do for redefining success —  but I’m not seeing yet any states that are having enough foundational conversations on the ultimate goals and vision of education WITH COMMUNITIES.  I’m hearing educational leaders say, “All we know how to do is NCLB” . . . and wonder which other indicators a future accountability system might require. They’re uncomfortable thinking about alternatives. It’s a sort of “Stockholm Syndrome” of educational policy limited by the past. ESSA is an opportunity to engage in real dialogue with the communities we serve.  Communities have been locked out of the process for years now.  Community outreach has become a box that people check, but it’s an ongoing dialogue and should be about building understanding and trust.  This is a really rare opportunity in the United States to engage in a broader conversation around student success with local school boards and communities.  This would encourage innovation and provide a clear platform driven by communities on the clear goals and outcomes we hope to achieve in our education system for equity and excellence.

Susan’s One Good Question: Who asks the question is as pertinent as which questions they ask.   Earlier, I mentioned that investment in the long-term capacity building of our education system would require building our own sense of inquiry.  In other more top-down nationalistic approaches to education in countries outside the US, leaders do control the system so they are having strong “values-based” conversations about education in the context of societal goals, too.  Because we are a strong federalist approach to education – this isn’t possible or even desired at a national level . . . the US Department of Education doesn’t have a federal role in that way, and quite frankly, we can’t have a national or even state-level values-based conversation in the same way.  In a federalist approach, we have 13,600 school boards with local control.  The unit of change in this country is the local school district (LEA means local education authority).  School leaders, superintendents, CMO leaders -- they actually can drive the values conversation about what our educational goals, vision and values are and how we measure success transparently.  We’ve stopped talking about values in the name of objectives related to literacy and numeracy.  I believe literacy and numeracy are extremely important, but let’s not forget that foundation for reading and arithmetic (with all students having proficiency) is not enough in the modern world. For students to be successful it is a “yes, and . . . “ with literacy and numeracy being important but not enough. I don’t know how schools can address the extreme inequities in our education without having a values conversation and a re-framing of conversations around re-defining student success with broader definitions of student success.I think that our local communities should start asking themselves these two questions:

  • When a student graduates what should they know and be able to do?

  • What is our definition of student success?

Susan Patrick is the President and Chief Executive Officer of the International Association for K-12 Online Learning (iNACOL). iNACOL is a nonprofit providing policy advocacy, publishing research, developing quality standards, and driving the transformation to personalized, competency-based, blended and online learning forward.She is the former Director of the Office of Educational Technology at the U.S. Department of Education and wrote the National Educational Technology Plan in 2005 for Congress. She served as legislative liaison for Governor Hull in Arizona, ran a distance learning campus as a Site Director for Old Dominion University’s TELETECHNET program, and served as legislative staff on Capitol Hill.  Patrick was awarded an Eisenhower Fellowship in 2016. In 2014, she was named a Pahara–Aspen Education Fellow. In 2011, she was named to the International Advisory Board for the European Union program for lifelong learning.  Patrick holds a master’s degree from the University of Southern California and a bachelor’s degree from Colorado College.

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One Good Question with Tom Vander Ark: Can Design Thinking & Rethinking Scale Boost Ed Equity?

Tom Vander Ark

This post is part of a series of interviews with international educators, policy makers, and leaders titled “One Good Question.”  These interviews provide answers to my One Good Question and uncover new questions about education’s impact on the future.

“In what ways do our investments in education reveal our beliefs about the next generation’s role in the world?”

We’ve inherited a sedimentary system made up of a series of 100 years of laws and policies and practices that for us in the US are federal, state, and local.  This is in contrast to an engineered system designed to produce a set of outcomes.  So, that’s the first problem: our investments, speaking about our public education system writ large, is this product of a democratic process, and not a design system.  It’s many and mixed intentions, it’s compromises both good and bad, it’s consequences both intended and unintended, working itself out over time.

The US has a number of anachronistic fixations with local control and reliable and valid assessments.  This fixation has the advantage of vesting investments closest to the kids, but the disadvantage of it is linking it to community wealth.  This is a great example of a well-intentioned design principle that has produced outrageous inequities in US education.  Education funding and, to some extent, quality are now zip code specific because we vested power in local governments.When Arne Duncan announced his departure as Secretary of Education, I wrote a blog post suggesting that we mark that day as the end of standards based reform.  From Dick Reilly to Arne Duncan, we had an unusual 20-year arc in the US, where federal government had unusually strong influence from a policy (NCLB) and investment standpoint (AARA, Race to the TOP).  It was a great moment in US education that marked a national, bipartisan consensus for equity.  As a country, we could no longer sit by and accept chronic failure for our nation’s children.

NCLB was designed as a framework for school accountability to make sure that every family had access to good educational options.  In retrospect, almost everyone agrees that the steps and measures used were flawed, but if we had used an iterative development process -- kept what was good and fixed the obvious problem -- the country would be in a better place.   One of the problems with NCLB, was that when faced with a choice between measuring proficiency or measuring growth, we latched on to proficiency because it was easy to measure with valid assessments.  We largely ignored growth in the law and now we can see the consequences of it.  NCLB had a strong focus on getting underperforming kids to grade level which created two unintended consequences: discouraged schools from teaching students who were furthest behind (over age, undercredited), and weaker administrators fixated on the test.  Rather than offering a rich, full, inspiring education, they offered test prep.  Not only did that not produce lasting academic results for kids, it led to educators trying to game the test, with examples of cheating and embezzlement in the worst cases.

“In the past few years we’ve seen funders, media, and eventually schools rally around the next big tech innovation (1:1, MOOC, coding, etc).  How much does the next big tool matter for lasting academic outcomes for all students?”

The reason that I’m so passionate about public education and investment in innovation is because I think that it’s the fastest path to quality and access to quality in the US and internationally.  In my previous Ed Reformer blog, I wrote about education reform, making the system that we have better.   Getting Smart reflects the new imperative, for every family and neighborhood around the world, to get smart fast.   Innovation is critically important to improving access and quality.  It’s why I’m really optimistic that things will get better, faster in the US and accelerate international change as well.In the US, innovation investment allows us a design opportunity.  The design experience that I’m most passionate about, is people who are conceptualizing LX+IT (learner experience + integrated information technology).  They’re not just developing new school models but also integrating information systems and student access devices. 

We’re still in the early innings now of new tools and new schools. There are thousands of good new schools, but there are only dozens of schools that are doing this fundamental design work of reconceptualizing learning environments and learning sequences and the tools that go with it.  This is the opportunity of our time: to find ways to scale both the work and the number of folks benefitting from it worldwide.Internationally, we have the first chance in history to offer every young person on the planet a great education. When we first started investing in scalable models in the US, funders and founders had grand ambitions that assumed linear replication.  Over time, we’ve learned that scaling nationally or internationally is much harder than maintaining strong regional programs and outcomes.   We’re starting to see a shift in replication and inspiration across geographies.  Take Rocketship for example.  They run an amazing model that everyone has flocked to see in the past few years.  Among the visitors, were two young MBAs from Johannesburg, who took the lessons learned from Rocketship and created SPARK Schools ins Johannesburg.  SPARK is as good a blended learning model as I’ve seen anywhere on the planet.  Rocketship didn’t have to cross the ocean for that to happen and now students in South Africa are benefitting from a model that was created in the US.Summit Public Schools has taken a different approach to scaling ideas before scaling schools.   This year they have about 19 school partners with their Basecamp model and next year it might be 10 times as many.  They have created a powerful Personalized Learning Platform, partnered with Facebook and Stanford to figure out how to scale it broader use, and now team with schools across the country to implement this pedagogy into existing models.  We hope that hundreds of schools benefit from their fundamental design work.  Seeing these types of growth gives me a tremendous sense of optimism that things can get better worldwide faster than most people realize.

Tom’s One Good Question:  Will we actually achieve equitable education access?  I’m concerned that things will get better faster for young people who have engaged and supportive adults in their lives.  I’m worried about young people that don’t have engaged parents/adults in their lives. Parents who get powerful learning are raising confident, equipped  well-informed young people.

Tom Vander Ark is author of Getting Smart: How Digital Learning is Changing the World, Smart Cities That Work for Everyone: 7 Keys to Education & Employment and Smart Parents: Parenting for Powerful Learning. He is CEO of Getting Smart, a learning design firm and a partner in Learn Capital, an education venture capital firm. Previously he served as the first Executive Director of Education for the Bill & Melinda Gates Foundation. Tom served as a public school superintendent in Washington State and has extensive private sector experience including serving as a senior executive for a national public retail chain.

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